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SMS Terms and Conditions

SMS Terms + Conditions

 

Lumens offers its customers mobile alerts regarding offers, inspiration and shopping cart reminders by SMS message (the "Service"). By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.
https://www.lumens.com/customer-service/privacy-policy.html

Signing Up and Opting-In to the Service

Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you must agree to these Terms. Lumens reserves the right to stop offering the Service at any time with or without notice.

By opting into the Service, you

  1. Authorize Lumens to use auto dialer or non-auto dialed technology to send recurring text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
  2. Acknowledge that you do not have to agree to receive messages as a condition of purchase.
  3. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
  4. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, by calling (877) 875-3619 or visiting https://www.lumens.com/customer-service/contact-us.html. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.

Content You May Receive

Once you affirm your choice to opt-in to the Service, your message frequency may vary. You may receive an alert when instances occur, such as

  1. Service welcome message
  2. Promotions
  3. Shopping cart reminders

Charges and Carriers

Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS and other smaller regional carriers. The Service may not be available on all wireless carriers. Lumens may add or remove any wireless carrier from the Service at any time without notice. Lumens and mobile carriers are not responsible for any undue delays, failure of delivery or errors in messages.

To Stop the Service

To stop receiving text messages from Lumens, text the word STOP to 82215 any time or reply STOP to any of the text messages you have received from Lumens. After texting STOP to 82215, you will receive one additional message confirming that your request has been processed.

Questions

You can text HELP for help at any time. This will provide you with a link to our Support page. You can also contact us at by calling (877) 875-3619 or visiting https://www.lumens.com/customer-service/contact-us.html

Changes to Terms

These mobile terms and conditions are subject to change at any time without notice.

Some brands are excluded.

Alessi, Artek, Arteriors, Artkalia, Bambrella, BDI, Bernhardt Design, Blomus, Blu Dot, Calligaris, Cane-line, Carl Hansen, Cherner Chair Company, Chilewich, Copeland Furniture, Driade, dweLED, Ethnicraft, Fermob, Fine Art Handcrafted Lighting, FLOS, Fredrick Ramond, Gan Rugs, Greenington, Gus Modern, Heller, Herman Miller, Hinkley, Hubbardton Forge, Huppe, Iittala, Kartell, Kebe, Knoll, Lafer, Lafuma, Lechuza, Loll Designs, Loloi, Luceplan, Lyon Beton, Magis, Marset, Midj, Minka Aire Fans, Modern Fan Company, Modern Forms, Modloft, Modloft Black, Moooi Carpets, Nanimarquina, Nelson Bubble Lamps, Nomon, Petite Friture, QLOCKTWO, Roll & Hill, Secto Design, Teckell, Toulemonde Bochart, Visual Comfort, Vitra, Vondom, WAC Lighting, ZANEEN design. Some eligible brands may include items that do not qualify for this promotion. This list is subject to change at any time. All open-box, clearance, light bulbs and some sale items are also excluded from this offer. Cannot be combined with any other offers or past orders.

Discount does not apply to furniture, clearance or open-box items.

Brand exclusions:

*Exclusions apply. Certain brands prohibit discounting and are excluded from this offer:

&Tradition, Alessi, Artek, Arteriors, Bambrella, BDI, Bernhardt Design, Big Ass Fans, Blomus, Blu Dot, Calligaris, Capital Lighting, Carl Hansen, Casablanca Fan Company, Cerno, Cherner Chair Company, Chilewich, Contardi Lighting, Copeland Furniture, Corbett Lighting, Craftmade, Currey & Company, Cyan Design, dweLED, EcoSmart Fire, Eglo, Elan Lighting, ET2 Lighting, Ethnicraft, Fanimation Fans, Fatboy, Feiss, Fermob, Fine Art Handcrafted Lighting, FLOS, Fredrick Ramond, Fritz Hansen, Gabriel Scott, Gan Rugs, George Kovacs, Greenington, Gus Modern, Heller, Hennepin Made, Herman Miller, Hinkley, Hubbardton Forge, Hudson Valley Lighting, Humanscale, Hunter Fans, Huppe, Iittala, J. Adams & Co., Juniper Design, Kebe, Kichler, Knoll, Lafer, Lafuma, Lechuza, Loll Designs, Loloi, Louis Poulsen, Luceplan, Lyon Beton, LZF, Magis, Marset, Maxim Lighting, Metropolitan Lighting, Midj, Minka Aire Fans, Minka-Lavery, Mitzi - Hudson Valley Lighting, Modern Fan Company, Modern Forms, Modloft, Modloft Black, Monte Carlo Fans, Moooi, Moooi Carpets, Nanimarquina, Nelson Bubble Lamps, Nomon, Oxygen Lighting, Pablo Designs, Petite Friture, QLOCKTWO, Quorum International, Regina Andrew, Robert Abbey, Roll & Hill, RS Barcelona, Savoy House, Schonbek, Sea Gull Lighting, Secto Design, SONNEMAN Lighting, Stickbulb, Studio M, Tech Lighting, Teckell, Terzani, The Great Outdoors: Minka-Lavery, Toulemonde Bochart, Troy Lighting, Vibia, Visual Comfort, Vitra, Vondom, WAC Lighting, Zaneen Design

Some eligible brands may include items that do not qualify for this promotion. This list is subject to change at any time. Clearance, light bulbs and some sale items are also excluded from this offer. Cannot be combined with any other offers or past orders.