Lumens offers free ground shipping (UPS or FedEx ground) on orders over $99 that ship within the 48 contiguous United States.
There are a few exceptions:
*When applicable, these charges will be noted on the product page, in your shopping cart, or during checkout*
Lumens offers standard or expedited shipping options to Hawaii, Alaska and Puerto Rico. The shipping costs will be presented after your shipping address is entered during checkout.
Additional shipping charges may apply on items shipped by freight.
Items shipping to remote or limited access areas may have longer transit times.
Lumens offers Canada ground or expedited shipping options to Canada. The shipping costs include brokerage fees and do not include taxes or customs duties. These are listed at checkout and collected along with your order payment. All pricing displayed across the site is in US Dollars.
Additional shipping charges may apply on items shipped by freight.
Items shipping to remote or limited access areas may have longer transit times.
Please note: Not all items are able to ship to Canada. Use our filters on the left or look for the Canadian flag under the key features to see which items ship to Canada.
Lumens offers expedited shipping options on most items shipping UPS or FedEx. The expedited shipping options and cost will be presented after your shipping address is entered during checkout if the item is eligible. Items that are shipping by freight do not have the option to be expedited.
Choosing an expedited shipping option will only speed up the transit time of a package. This does not speed up the lead time/processing time of the order. Lead times/processing times vary by manufacturer and are estimated based on product availability and how long it takes to assemble and package the order before it ships. These times are shown on the product page, in your shopping cart and during checkout for each item.
Some manufacturers require the addition of a shipping surcharge. Shipping surcharges are added to cover the costs of performing certain service levels outside the basic shipping method. When applicable, the shipping surcharge is shown on the product page, in your shopping cart, and during checkout.
Special order, oversized, fragile, and heavy items may need to be shipped by freight, and a freight cost will be applied. The freight shipping options and cost will be presented after your shipping address is entered during checkout.
Below are the following freight shipping options:
With our standard Curbside Delivery, your items will be delivered right outside of your residence or business – for example, to your front sidewalk, driveway, or porch. This does not include delivery to indoor locations or above the first floor and it does not include unpacking, assembly, or removal of packaging. This option is great for large light fixtures and small freight items.
With First Threshold Delivery, your items will be brought into your home, just inside the garage, front door, or side door on a pallet. This does not include delivery above the first floor and it does not include unpacking, assembly, or removal of packaging. This option is great for customers wanting heavier items brought inside.
With Room of Choice Delivery, your items will be brought into your home and placed in the room of your choice. This does not include unpacking, assembly, or removal of packaging. This option is great for heavy items being delivered to apartments and condominiums that have elevators and stairs.
With Inside Delivery w/Assembly, your item will be delivered to the room of your choice, unpacked, assembled, and packaging will be removed. This is not available for all products. If your product qualifies, you will have the freight shipping options available during check out.
Freight transit time is typically 1-2 weeks (items delivering to remote or limited access areas may extend this time frame) and cannot be expedited. If you are purchasing items that ship by freight to Hawaii, Alaska, Puerto Rico, or Canada, then additional charges may apply.