Our Mission

We bring the world’s best design products to our discerning customers, helping them to bring good design into the spaces where they live, work and play.

Design. Driven. People.

Lumens' vision is for our brand to be the leading destination for design-driven people to explore and realize their interior design vision. We entrust and empower our employees to build lasting relationships with our customers, and we promise opportunities for our employees to grow, to be challenged and to achieve personal fulfillment. In return, we ask for the team’s commitment to delivering an incomparable experience for our customers and helping us realize our vision.

Working at Lumens

Lumens is well-positioned in the modern design space and is rapidly growing. If you’re looking for a great place to work and grow, explore the positions below.

Open Positions

Business Development Associate

The Business Development Associate will help grow our B2B channel by signing up new trade accounts and energizing the newly-enrolled trade partners to maximize their value. The primary means of engagement will be via outbound phone calls with email and text follow-ups. Lumens is looking for someone who can efficiently develop great relationships with prospects and customers through those channels.

The Opportunity:

Lumens is expanding its foundational go-to-market team for its B2B business that sells to the trade (interior designers, architects, contractors, etc.). We are looking for a dynamic and enthusiastic Business Development Associate to help us grow our B2B segment. This individual will play a crucial role in increasing the pipeline of new sales opportunities among the Architect and Designer (A&D) community.

 

Responsibilities:

  • Tasked with speaking to every new lead that comes into our program
  • Make 75+ outbound calls a day to build client base
  • Verify lead or account is eligible for trade partnership
  • Probe inactive or new accounts to determine where they are purchasing, what pricing they are getting, and how we can earn their business
  • Respectfully communicates with the department supervisors, other Business Development Associates, and Trade Account Managers
  • Work with Account Managers, introducing qualified and interested clients for the Trade Account Manager to engage with
  • Handles customers with care, empathy, and sincerity regarding their issues
  • Performs other duties as assigned by management
  • Successfully manage and overcome prospect objections
  • Understanding a lead’s needs and effectively communicating how Lumens’ brands can meet them
  • Defining the pre-sales process and consistently using NetSuite / other technology systems to document prospect interaction ensuring efficient lead management
  • Ensure 100% satisfaction with all customers

Key Performance Metrics: 

  • Meet and exceed leads worked, enrollment & activation targets 
  • Drive retention / recurring revenue 

 

Qualifications:

  • Previous experience with the design, home furnishing or lighting industries is preferred 
  • Four-year degree or relevant work experience
  • Excellent verbal and written communication skills with attention to detail
  • Previous sales and/or Business Development experience required, particularly in outbound / sales development
  • Consistent measurable over-achievement in past experiences
  • High-energy, passionate, friendly, and a positive attitude
  • Technically-savvy: Familiarity with NetSuite, SalesLoft, and other tech systems is preferred 
  • Entrepreneurially driven and capable of advising best practices 
  • Ability to forge strong business relationships over the phone
  • Competitive and rigorously focused on results
  • Understands e-commerce and retail 
  • Resourceful and self-driven with strong work ethic
  • Strong analytical skills – able to organize data to identify opportunities
  • Strong negotiation skills
  • Excellent verbal and written communication skills
  • Sales and service mindset
  • Loves design, real estate, or consumer products 

  

 

Location: Sacramento, CA 

Compensation: $19/hr + Commission 

Benefits: access to health & other benefits + 401K + 3 weeks annual paid time off

USA-Sacramento-CA
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About Lumens

Since launching in 2004, Lumens has been North America’s premier destination for modern lighting, furniture and décor. We travel the world to source from 350+ global design brands, curating a product assortment that features iconic designs as well as the latest in contemporary interior décor, including exclusive pieces that can’t be found anywhere else.

The Lumens mission to inspire and connect the world with good design has led the company to be a pioneer of innovation, delivering a best-in-class customer experience through our website, editorial content, customer support teams, dedicated trade program and print publications. Our US-based design experts and product specialists, with professional certifications and decades of combined interior design knowledge, are ready to help you over the phone, email or online chat. No question is too technical or too abstract. Today, Lumens is an innovative company at the forefront of good design, poised for growth with the backing of Design Holding and strategic links to world-renowned design brands Flos, Louis Poulsen, B&B Italia, Maxalto, Audo Copenhagen, Azucena and Arclinea. We’re looking for top talent with a shared vision around bringing the world’s best design products to discerning customers while seizing the opportunity to make a difference and impact the direction of the company.

We are obsessed with our customers, play to win and believe in a great today and even better tomorrow. We are enlightened by design, and the future is bright at Lumens.